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Privacy Policy

Privacy Policy

Effective Date: 20/01/2025
Last Updated: 21/02/2025

Growbient Ventures LLP (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share information when you visit our website, use our services, or interact with us.

By using our website and services, you consent to the data collection and practices described in this policy.


1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

a. Personal Information (Provided by You)

We collect personal details when you:

  • Register for our services or create an account.
  • Contact us via forms, emails, phone, or chat support.
  • Subscribe to newsletters, updates, or promotions.
  • Participate in surveys, contests, or feedback programs.

Examples of personal information collected:
✔ Name, email address, phone number.
✔ Business details (company name, job title, industry).
✔ Payment and billing details (if applicable).
✔ Any other information voluntarily provided by you.

b. Automatically Collected Information

When you visit our website or use our services, we may automatically collect:
Device Information: IP address, browser type, device type, operating system.
Usage Data: Pages visited, time spent, click interactions, and navigation patterns.
Location Data: If you allow location tracking in your device settings.
Cookies & Tracking Technologies: We use cookies and similar tracking tools to improve user experience.

c. Information from Third Parties

We may receive data from third-party sources such as:
✔ Payment providers processing your transactions.
✔ Marketing partners who help us promote our services.
✔ Social media platforms when you engage with our content.


2. How We Use Your Information

We use your data for the following purposes:

a. Service Provision & Account Management

  • To process transactions and deliver our services.
  • To provide customer support and respond to inquiries.
  • To send important service updates and notifications.

b. Marketing & Communication

  • To send newsletters, promotions, and special offers (with opt-out options).
  • To improve and personalize our services based on user feedback.
  • To conduct research, analytics, and reporting for business insights.

c. Security & Compliance

  • To prevent fraud, unauthorized access, and security threats.
  • To comply with legal and regulatory obligations.
  • To enforce our Terms of Service and protect our rights.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information. However, we may share your data in the following situations:

a. Service Providers & Partners

We work with third-party service providers who assist us with:
✔ Payment processing (e.g., Razorpay, PayPal, Stripe).
✔ Cloud storage and hosting services.
✔ Email marketing and communication tools.
✔ Website analytics and performance tracking.

b. Legal & Compliance Requirements

We may disclose personal information when required by law, including:
✔ To comply with a court order, government request, or legal obligation.
✔ To investigate fraudulent activities or security breaches.
✔ To protect the rights, property, or safety of our users and business.

c. Business Transfers

In the event of a merger, acquisition, or sale of our company assets, your data may be transferred to the new entity.


4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience. Cookies help us:
✔ Remember user preferences and settings.
✔ Analyze site performance and visitor behavior.
✔ Deliver targeted advertisements.

Managing Cookies:

You can control or disable cookies through your browser settings. Note that some features of our website may not function properly without cookies.


5. Data Security & Storage

We take security seriously and implement:
✔ SSL encryption to protect data transmission.
✔ Secure storage of sensitive user information.
✔ Regular security audits and monitoring.

However, no system is 100% secure. Users are encouraged to take precautions such as using strong passwords and avoiding sharing sensitive information over email.


6. Your Rights & Choices

Depending on your location, you may have specific data rights:

a. General Rights (Applicable to All Users)

✔ Right to access, update, or delete your personal data.
✔ Right to opt-out of marketing communications.
✔ Right to request a copy of the data we store about you.

b. GDPR (For EU Users)

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):
✔ Right to be informed about how we collect and use your data.
✔ Right to data portability (transfer your data to another service).
✔ Right to restrict or object to data processing.

c. CCPA (For California Users)

If you are in California, you have additional rights under the California Consumer Privacy Act (CCPA):
✔ Right to know what personal data we collect and why.
✔ Right to opt-out of data sales (we do not sell personal data).
✔ Right to request deletion of your personal information.

To exercise your rights, contact us at [Insert Contact Email].


7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content. Users are advised to review third-party privacy policies before providing personal data.


8. Children’s Privacy

Our services are not intended for children under 13 years of age (or 16 in some jurisdictions). We do not knowingly collect data from children. If we become aware of such data collection, we will take immediate action to delete the information.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. We encourage users to review this policy regularly.


10. Contact Us

For any questions, concerns, or data requests, contact us at:

📧 Email: info@growbient.com
📍 Address: Block- KA, Tarulia, Kolkata, West Bengal, 700102
🌐 Website: www.growbient.com

Afridi Molla

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